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Privacy Policy

Privacy Policy for V-Bandz Ltd

This Privacy Policy governs the manner in which V-Bandz Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.v-bandz.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by V-Bandz Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited   to,when Users visit our site, register on the site place an order fill out a form subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.  This is the information our cookies currently collect:

Name

Purpose

   

PHPSESSID

To enable the site to recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.

   

Session

This is for the visitor's convenience, Bluepark creates this with a copy of the initial session ID so that they can be classed as "returning" and the contents of their shopping basket will still be available. If the user signs in with an email address and password, these login details are are also saved so that they can remain logged in when returning (the password is encrypted). If the user signs out, their login details are removed from the cookie.

   

Any other cookies are created by 3rd parties, such as Google Analytics, and any information about the cookies they use can be obtained through them.

 

 

How we use collected information

V-Bandz Ltd collects and uses Users personal information for the following purposes:

  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

All customer accounts can be deleted at any point upon request.  Please note, if you have placed an order prior to the deletion, your details will still remain on that order within our Order Manager. This is due to HMRC regulations.

When a customer places an order, the information entered, such as your name, email address, billing address, delivery address, telephone number, company name, and VAT number will be stored within the order. The other information that is stored is as follows:

  • your IP address, its host name and its country location
  • the type of device you used, such as mobile or desktop
  • the date and time you ordered
  • your payment method
  • how much you paid
  • the shipping method
  • the number of loyalty points earned, if applicable
  • any activity on the order, such as the date and time the order was completed by our staff
  • whether you are a new customer or a returning one
  • the products you ordered

Please note: No payment information, such as credit card number, is ever stored within our site or the Bluepark's servers. This information is always stored separately by your payment provider(s).

Social Media Plugins

The social media share buttons, which can be added to all product pages and blog pages, and the Facebook share for discount button, only transmit data once they have been clicked. Therefore, the button only becomes active once the customer has clicked on it and at this point they will be using the social media's website. The only data the social media's servers receive from your site is referral information from the page, such a product title and image. No personal data is transmitted.

The Facebook login feature works in a similar way, and no personal information is transmitted to Facebook. However, once the customer has clicked on the button, any data that is gathered from their Facebook account, such as name and Facebook ID, will be stored within their User Account. This can be deleted as usual, if requested.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Changes to this privacy policy

V-Bandz Ltd has the discretion to update this privacy policy at any time. When we do, post a notification on the  Privacy page we will put the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Right to be Forgotten

If you would like us to delete your details from our website please click here

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

V-Bandz Ltd

www.v-bandz.co.uk

The Bungalow, Roxton Rd Gt Barford, Bedford, MK44 3LJ

Tel: 0845 0956810

Email: info@v-bandz.co.uk

This Privacy Policy was last updated on 24.5.18