Cancelling an item
Under the UK's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within 21 days, beginning the day after the delivery date. If you decide to cancel, please call and inform us on 0845 095 6810 and return the goods to us unopened and in their original condition. This applies to all our products. However, we regret that we cannot accept cancellations of contracts for items where the packaging has been opened or for custom-made items.
To cancel your contract, return the item to us with the delivery note and a note confirming that you wish to cancel, and stating your contact details and customer number. The return address is V-bandz Ltd., The Bungalow, Roxton Rd, Great Barford, Beds. MK44 3LJ.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we arrange for the items to be collected we will deduct the cost of doing so from the amount refunded. As soon as we receive notice of your cancellation of this order, we will refund the purchase price for that item within 30 days.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
EU Declaration of Conformity
Please click here to see our Declaration of Conformity for Ajustable Mesh Waistcoat, Trekking Waistcoat, Combi Brite Waistcoat, and Tabard
Please click here to see our Declaration of Conformity for Hatband, Arm/Legband, H Harness, Lightweight Harness
Please click here to see our Declaration of Conformity for Four Season Coat